Term & Conditions
Lucro Valley LLC's Term & Conditions
THESE TERMS AND CONDITIONS (“TERMS AND CONDITIONS”) STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF Lucro Valley LLC’s COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH Lucro Valley LLC. YOU SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND INSTRUCTIONS PERTAINING TO YOUR AND OUR RIGHTS AND OBLIGATIONS FOR THE OMNITECH SUPPORT SERVICE.
“AGREEMENT”
THESE TERMS AND CONDITIONS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY YOU, THE ACCEPTABLE USE POLICY (“AUP”) AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND Lucro Valley LLC (THE “AGREEMENT”). You must agree to the Terms and Conditions in order to be eligible to use the Lucro Valley LLC Portal (defined below), or obtain Services (defined below). If you choose not to submit a Plan Order, then the entire “Agreement” between you and Lucro Valley LLC consists of these Terms and Conditions, and the Privacy Policy.
DEFINITIONS
Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and AUP and are incorporated by reference to these Terms and Conditions.
“YOU”
“You” means you individually, any person, including any employer that you are acting on behalf of.
“Lucro Valley LLC”
“Lucro Valley LLC” is the service mark of Customer Focus Services. All references to Lucro Valley LLC refer to Customer Focus Services. Lucro Valley LLC is an independent service provider. Third party trademarks, brand names, products and services is only referential and Lucro Valley LLC hereby disclaims any sponsorship, affiliation or endorsement of or by any such third party.
“Plans”
“Plans” or “Subscription/(s)” are tenured Subscription plans offered by Lucro Valley LLC that are active for a specified period and will include any incident based plans such as “Per Incident Care Plan” or the like – See more at: https://Lucro Valley LLC.com/terms-of-use.html
“SERVICES” AND “Lucro Valley LLC”
All references to “Services” refer to any Lucro Valley LLC service plan that you enter into with Lucro Valley LLC through use of the Lucro Valley LLC web portal located at www.Lucro Valley LLC.com (the “Lucro Valley LLC Portal”). These Terms and Conditions govern all plans available through the Lucro Valley LLC Portal, and any use of the Lucro Valley LLC Portal. In the event of any conflict these Terms and Conditions control any Plan Order form that you submit requesting Services (“Plan Order”).
“MATERIALS”
“Materials” means any web casts, download areas, white papers, press releases, datasheets, FAQs, product information, quick reference guides, or other works of any kind that are made available to download from the Lucro Valley LLC Portal said materials are the proprietary and copyrighted work of Lucro Valley LLC and/or its suppliers. The definition of “Materials” does not include the design or layout of the Lucro Valley LLC.com Web site or any other Lucro Valley LLC owned, operated, licensed or controlled site.
“SOFTWARE”
“Software” means a computer program of any kind, whether owned by Lucro Valley LLC or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws.
SUBMISSION OF PLAN ORDERS; SERVICE PLANS
You may order Services by submitting Plan Orders through the Lucro Valley LLC Portal. Once Lucro Valley LLC accepts the Plan Order submitted by you, then you will receive an email from Lucro Valley LLC at the email address that you provide or have provided to Lucro Valley LLC as part of the Registration Process for the Services. Lucro Valley LLC is not responsible for rendering Services in connection with any Plan Order that it has not accepted. Upon acceptance by Lucro Valley LLC of a Plan Order, you will have a Service Plan.
“UNDERTAKING”
Subject to the Terms and Conditions, and the specifics of each Service Plan, Lucro Valley LLC will address your query using commercially reasonable efforts in providing appropriate solutions under the Services. In most cases, Lucro Valley LLC will attempt problem diagnosis and a solution over the telephone, through chat or email. All undertakings under Service Plans are subject to Lucro Valley LLC’s Limited Warranty, which is set forth below. For more information, call toll Free @ 1470-204-3041 OR You Can send email at info@LucroValley.com.
PAYMENT
Services against any Plan Order will be available once you have made payment for Services according to the requirements of the corresponding Plan Order. Lucro Valley LLC has no obligation to render Services under any Plan if the payments as required under any Plan Order have not been made.
You understand that certain Plans may have fee including, but not limited to “Service Fee” and/or “Activation Fee. Subject to the applicable Term Plan, all payments shall be made upfront at time of commencement of the subscription cycle. For payments under the Recurring Payment Plan, all payments fees shall be made in advance apart from the monthly installments of the Service Fee, payable over a one (1) year payment term, you shall be charged an additional non-refundable Activation Fee at the time of registration, as specified in the Plan Order. The fee (including Activation Fee can be refunded as per the provisions of Refund specified herein. All fee under this clause or a relevant Plan Order, is payable at the time of commencement of the Plan.
When you purchased the Service, you agreed to a specific price and plan, where such plan maybe for a different duration (“Term Plan”).While opting for an Upgrade of your services, you need to pay as per the terms of the Upgrade offer. All terms of Service Fee and/or any other fee payable under any mode of payment for a Subscription shall be set forth in the applicable Plan Order. If you signed up for a Term Plan, the price available with those plans is valid until one of the following occurs: (A) the Term Plan expires; (B) you drop one of the Lucro Valley LLC services you were required to purchase to receive the special rate as notified to Lucro Valley LLC; or (C) You terminate the agreement/ Plan before the expiry of the relevant term.
CREDIT CARD BILLING
You may be asked to provide us with a credit card number from a card issuer that we accept in order to activate your Service. You hereby authorize Lucro Valley LLC to charge and/or place a hold on your credit card with respect to any unpaid charges for Services or any related equipment. You authorize the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay any amounts described herein without requiring a signed receipt, and you agree that these charges are to be accepted as authorization to the issuer of the credit card to pay all such amounts. You authorize Lucro Valley LLC and/or any other company who bills products or services, or acts as billing agent for Lucro Valley LLC to continue to attempt to charge and/or place holds with respect to all sums described herein, or any portion thereof, to your credit card until such amounts are paid in full. You agree to provide Lucro Valley LLC with updated credit card information upon Lucro Valley LLC’s request and any time the information you previously provided is no longer valid. You acknowledge and agree that neither Lucro Valley LLC nor any Lucro Valley LLC affiliated company will have any liability whatsoever for any non-sufficient funds or other charges incurred by you as a result of such attempts to charge, and/or place holds on, your credit card. If you mistakenly provide a debit card number, instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number. In the event you are enrolled, or later enroll, in an automatic payment or electronic funds transfer plan, you agree that all sums described herein may be charged, at Lucro Valley LLC’s option, to the account number provided for such automatic payment or electronic funds transfer plan. When payment is made by credit card or debit card, payment will also be subject to the terms and conditions established by the credit or debit card issuer. If charges cannot be processed through your credit card, or if your bank draft or electronic funds transfer is returned for insufficient funds, we will charge you an additional $25.00.
RENEWAL POLICY/UPGRADE POLICY
Without Your authorization, Lucro Valley LLC cannot renew your subscription for the same period as mentioned in your Plan, unless notified by You (“NO Auto Renewal”). Customer can opt-out any time since there is “No Auto Renewal process”.
In some cases Lucro Valley LLC may offer Upgrade Offers to you. Upon your acceptance of such Upgrade Offer, your credit card, which was used in paying for the original Plan or any other purchase from us, will be charged with the amount mentioned in the Upgrade Offer.
END USER LICENSE AGREEMENTS (EULA)- GENERAL
In connection with our Service, we may provide to your certain software which is owned by Lucro Valley LLC or its third party licensors, and suppliers. We as well as the third party licensors reserve the right to update or change the Software from time to time and you agree to cooperate in performing such steps as may be necessary to install any updates or upgrades to the Software. You may use the Software only as part of, or for use with, the Service in accordance with the Service Plan and for no other purpose.
The Software may be accompanied by a EULA from Lucro Valley LLC or a third party. Your use of the Software is governed by the terms of both that license agreement and this Agreement, where applicable. You may not install or use any Software that is accompanied by or includes a EULA unless you first agree to the terms and conditions of the EULA.
Lucro Valley LLC can accept on behalf of you the user license agreements for any software we download on your behalf.
EULA FOR Lucro Valley LLC SOFTWARE
With regard to any Software made available to you by Lucro Valley LLC through the Lucro Valley LLC Portal for which your acceptance of a separate license agreement is not required (“Lucro Valley LLC Software”), you are hereby granted a revocable, non-exclusive, non-transferable license by Lucro Valley LLC to use the Lucro Valley LLC Software (and any corrections, updates and upgrades). In accordance with and as required under the Service Plan you shall not make any copies of the Lucro Valley LLC Software. You agree that the Lucro Valley LLC Software is the confidential and proprietary information of Lucro Valley LLC or its third party licensors, providers or suppliers, and which you shall not disclose to others or use except as expressly permitted herein. You may not de-compile, reverse engineer, disassemble, attempt to discover any source code or underlying ideas or algorithms of the Lucro Valley LLC Software, or otherwise reduce the Lucro Valley LLC Software to a human readable form, modify, rent, lease, loan, use for timesharing or service bureau purposes, reproduce, sublicense or distribute copies of the Software, or otherwise transfer the Lucro Valley LLC Software to any third party. You may not remove or alter any trademark, trade name, copyright or other proprietary notices, legends, symbols, or labels appearing on or in copies of the Software. You are not granted any title or rights of ownership in the Lucro Valley LLC Software. You acknowledge that this license is not a sale of intellectual property and that Lucro Valley LLC or its third party licensors, providers or suppliers continue to own all right, title and interest, including but not limited to all copyright, patent, trademark, trade secret, and moral rights, to the Lucro Valley LLC Software and related documentation, as well as any corrections, updates and upgrades.
THIRD PARTY SOFTWARE
As part of the Services, Lucro Valley LLC may suggest that you acquire, install and use certain third party software (“Third Party Software”). Third Party Software is licensed to you by the respective owners or licensees of the Third Party Software. You must agree to the terms and conditions set forth by such owners or licensees before installing Third Party Software, whether or not Lucro Valley LLC directly assists you in the acquisition, installation, and/or use of Third Party Software. Lucro Valley LLC has no rights to the Third Party Software and does not license Third Party Software to you or make any representation or warranty regarding the Third Party Software.
To the extent that we provide technical assistance and support for Third Party Software or equipment, you must ensure that you comply with the terms and conditions under which you licensed such Third Party Software or purchased such equipment. We make no warranty that we are an authorized service provider for Third Party Software or for any equipment; it is your sole responsibility to determine if you require additional rights for us to provide such support, and if so, to acquire such rights. You acknowledge that support of Third Party Software or equipment by an unauthorized service provider may void any warranty made by the supplier of such Third Party Software or equipment.
THIRD PARTY AGREEMENTS
As part of the Services, Lucro Valley LLC may suggest certain third party services to you. If you choose to subscribe to or otherwise use any third party services, your use of any such services is subject to the terms of service of such third party service provider. You agree to comply with such provider’s terms of service and that the third party provider is solely responsible for delivery of its service(s) to you and your use of them. Third party services include, but are not limited to technical support, portal, training, music, gaming and storage services that Lucro Valley LLC may elect to make available from time to time. Violation of such third party provider’s terms of service may, in Lucro Valley LLC’s sole discretion, result in the termination of your customer account and use of service.
MANUFACTURER WARRANTY
Lucro Valley LLC is an independent service provider. Third party trademarks, brand names, products and services is only referential and Lucro Valley LLC hereby disclaims any sponsorship, affiliation or endorsement of or by any such third party. If your product is under warranty, the repair service maybe available free at the manufacturers support website.
LIMITED SERVICE WARRANTY
Lucro Valley LLC DISCLAIMS ALL WARRANTIES EXPRESS OR IMPLIED AS TO THE SERVICES, THE MATERIALS AND THE SOFTWARE WHETHER IN THE NATURE OF MERTCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE. IN THE EVENT THAT YOU ARE NOT SATISFIED WITH THE SERVICES, YOUR SOLE REMEDY IS TO (A) ALLOW Lucro Valley LLC TO REPERFORM THE SERVICES SUBJECT TO DISPUTE, (B) RE-DOWNLOAD AND REINSTALL THE SOFTWARE.
Lucro Valley LLC AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE SERVICES, MATERIALS OR THE SOFTWARE FOR ANY PURPOSE WHATSOEVER. ALL MATERIALS AND SOFTWARE ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND WHATSOEVER. Lucro Valley LLC AND/OR ITS RESPECTIVE SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, INCLUDING ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, WHETHER EXPRESS, IMPLIED OR STATUTORY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
THE MATERIALS COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Lucro Valley LLC AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE MATERIALS AND/OR THE SOFTWARE DESCRIBED HEREIN AT ANY TIME.
IN NO EVENT SHALL Lucro Valley LLC AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF SERVICES, MATERIALS OR SOFTWARE, FAILURE TO PROVIDE THE SAME, OR INFORMATION AVAILABLE IN THE MATERIALS.
LIMITATION OF LIABILITY
Notwithstanding anything to the contrary, in no event shall Lucro Valley LLC be liable to you in excess of the amounts actually paid by you to Lucro Valley LLC under the Plan Order that is the subject of the dispute.
LIMITATIONS ON ACTIONS
Any cause of action by you must be commenced within one (1) year after the cause of action arose or it shall be forever waived and barred.
TERM AND TERMINATION
Lucro Valley LLC at its sole election may terminate or suspend your Service immediately without notice if, in the sole discretion of Lucro Valley LLC:
(a) you are in breach of any of the Terms and Conditions (including but not limited to all policies regarding abuse and acceptable use of the Service) or any license for Third Party Software;
(b) your use of the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the Service, Lucro Valley LLC’s network, or the use and enjoyment of Lucro Valley LLC’s other users;
(c)Lucro Valley LLC receives an order from a court to terminate the Service you are using ;
(d) if Lucro Valley LLC for any reason ceases to offer the Service;
(e) if you are no longer a Lucro Valley LLC customer, or
(f) Lucro Valley LLC determines that you are abusing the Service.
Lucro Valley LLC, in its sole discretion, may refuse to accept your request for the Service, renewal or re-subscription following a termination or suspension of your use of the Service.
SEVERABILITY; WAIVER
If any provision of the Terms of Service be held invalid or unenforceable, that portion shall be enforced to the maximum extent possible, and all other provisions contained in the Terms of Service shall remain in full force and effect. Lucro Valley LLC’s failure to enforce any provision of the Terms of Service shall not be deemed a waiver of such provision nor of the right to enforce such provision.
NO OFFER
The Lucro Valley LLC Portal is available internationally and may contain references to Lucro Valley LLC products, services, and programs that are not available in a viewer’s country. These references do not imply that Lucro Valley LLC intends to make such products, services, or programs available in such country.
MODIFICATION
Lucro Valley LLC reserves the right to amend the Terms and Condition, and the Lucro Valley LLC Portal at any time by (a) posting a revised version of the Terms and Conditions on the Lucro Valley LLC Portal, or by (b) sending information regarding any amendment to the Terms of Service to the email address you provide to Lucro Valley LLC in connection with registration. You are responsible for regularly reviewing the Lucro Valley LLC website to be notified of any amendments to the Terms and Conditions. Your use of the Lucro Valley LLC Portal or the Services after an amendment to the Terms and Conditions shall be deemed acceptance by you of the amended Terms and Conditions.
LAW; FORUM
This Agreement and the rights and obligations of the parties under this Agreement and any disputes arising out of or in connection with this Agreement shall be governed in all respects by the laws of the state of Delaware without regard to conflicts of law principles that would require the application of the laws of any other jurisdiction.
Lucro Valley LLC reserves the right to remove Content and Accounts containing content that in its discretion is unlawful, threatening, offensive, libelous, defamatory, pornographic and objectionable. This would amount to violating our terms of service.
Any verbal, physical or written abuse (including threats of abuse or retribution) of an employee would result in immediate account termination.
Lucro Valley LLC reserves the right to either suspend or terminate an account and refuse any current or future use of the Service. The reasons for such an action can be related to unauthorized access of a portal, servers and databases, abusive behavior, data theft, improper utilization of services, availing services for PC other than the one currently registered with Lucro Valley LLC. The termination of service would not only lead to deactivation or deletion of an account but also access to any Support Service.
Use of any illegal software would result in cancellation of an account by Lucro Valley LLC.
Lucro Valley LLC holds the right to refuse services to a client at any time without any prejudice.
FUTURE PURCHASES
You agree that the terms and conditions mentioned here automatically gets applied to any and all subsequent services that you may purchase from us in future.